Whether you are aware of it or not, you use your verbal reasoning test skills when following a new recipe, reading a notice at a train station, applying for a bank account, or browsing through holiday brochures.
Employer Verbal Reasoning Tests
Baker Tilly aptitude test practice
Civil Service aptitude test practice
RAF Verbal Reasoning Test Practice
Applying to the RAF is a process that takes several months from initial application through to acceptance. The staged selection process involves interviews, a fitness test, and of course, aptitude tests. The tests that you are asked to take will depend upon the particular RAF career that you are applying for: officer, non-commissioned aircrew or airman/airwoman. The section below aims to prepare you for the verbal reasoning component of the Airman Selection Test.
Who needs good verbal reasoning test skills?
As you’ve seen above, everyone needs to have basic verbal reasoning skills to survive daily life. And good verbal reasoning skills are a key prerequisite for many different jobs. Any job that involves frequent communication requires verbal reasoning skills. This could mean written communication in emails or reports, or spoken and written communication such as in teaching. In a commercial environment, for instance, call centre employees need to be able to converse clearly with their customers. At the graduate and managerial levels, many jobs require the interpretation and critical analysis of complex verbal information.
Almost all jobs require some form of verbal communication and/or reading written information. Internal correspondence with your colleagues can be more informal (depending upon who they are!) than when you are communicating with your customers or clients.
Let’s have a look at a typical office environment and how different workers use verbal reasoning skills to perform their duties.
Verbal reasoning test tips for Graduate trainees
Recent graduates who have just started working on a training scheme will apply their verbal reasoning skills whenever they interact or correspond with other members of staff. They need to match their verbal communication to different levels of seniority and adjust their communication style to suit the formality of the meeting or event. Graduates may also need to prepare business reports. These should not read like an essay!
Verbal reasoning test tips for Managerial roles
Most managers will need to use higher levels of verbal reasoning when reading or preparing reports. They need to be able to adapt their spoken and written communication style to the situation, whether addressing their subordinates or customers/ clients. Other company reporting procedures, such as appraisals, also require clearly written documentation.
Senior managers and directors will need to use the highest levels of verbal reasoning skills when analysing company reports, dealing with compliance issues and statutory obligations. Here there is a need for concise and accurate communication.
Verbal reasoning test tips for Customer service roles
Effective oral communication is the key to handling customer queries or sales calls. Talking to customers on the phone or face to face demands a flexible communication style. For example, telesales personnel would be expected to respond differently to a customer who was complaining than to one who was a prospective sale. Persuasive presentation skills also rely upon a solid foundation of verbal reasoning skills.
Verbal reasoning test tips for administrative roles
A PA’s responsibilities typically include written correspondence, such as letters and emails, which need to use an appropriate tone and level for the intended audience. Administrative roles also need to check written documents, to file these accurately and to keep on top of plans and procedures that have been agreed orally or in writing.
Verbal reasoning test tips for Sales roles
Effective oral communication is the key for converting sales call prospects – especially for sales roles in call centres which require an even more fluent style of communication style.
Verbal reasoning test practice benefits
Verbal reasoning ability links to job performance, which is why verbal reasoning tests are now used as part of the selection criteria for certain professions and postgraduate degree courses in which it is essential to work effectively with verbal information. Many medium-sized and large employers also make extensive use of ability tests – such as verbal reasoning tests – as part of their standard recruitment and promotion processes. The overall aim is for the best people to be selected – and the use of ability tests differentiates the high performers from the low performers. A well-designed verbal reasoning test is a reliable and consistent means of assessing the skills required for effective performance in that working environment.
Ability tests allow employers and university admissions offices to assess a large number of applicants for competitive positions in a standardised way. The same ability test can be given to a large number of applicants and the results used as an efficient means of comparision. This standardisation makes the process much fairer than relying upon old-fashioned, unstructured interviews where every applicant would be asked different questions. Even if you don’t like the idea of being tested on your verbal reasoning skills, at least you know that it is fair since everyone has to do the same test!